Help center

Frequently asked questions

Here are some answers to popular questions about our brand and products. Looking to get in touch or have other questions not listed? Contact us here

  • Smoke Rise NY products can be purchased exclusively through our network of authorized retail partners nationwide. If you can't find a store near you, feel free to contact us directly.

  • We have discontinued our Big and Tall line as of Spring - Summer '26. We do not have any plans to bring it back.

  • Yes! We're always looking for content creators to partner with. Please reach out to us on Instagram and we'd be happy to have a conversation.

  • You can connect with us through NuOrder. We'll review your application and let you know once your store has been approved. You can also visit our wholesale page for more information.